Shipping & Returns

 

Shipping on Scented Container Candles

All orders received on scented container candles will be dispatched within 24 hours and shipped 2nd class Tracked via Royal Mail.

 

Shipping on Hand Carved Pillar Candles

All orders received on hand carved pillar candles will be dispatched within 48 hours and shipped 2nd class Tracked via Royal Mail.

 

Collection

We are more than happy for you to come and collect your candles from our workshop. We accept cash and most major credit/debit cards. Please contact us to arrange this. 

Returns

If for any reason you not entirely satisfied with your purchase please let us know. 

 

You can return the item unused and in its original packing back to us for a full refund. Please note the original charge on delivery will not be refunded and return shipping to be covered by yourself. Damaged items will not be credited.

 

If the item arrived damaged or not as advertised please let us know as soon as possible, we can arrange a replacement or full refund.

 

We are confident our products will meet your expectations however the odd exception may slip past us, if for any reason you are unhappy with your purchase let us know via email or telephone and we will rectify any issue post-haste!