Caring For Your Candles


Taking care of your candle is important, please follow the steps below to ensure you get the most out of  your scented candles and carved pillar candles. 

Scented Container Candles:



Always trim your wick to roughly 5mm every time before lighting your candle and ensure the candle is free of any debris before each use. Allow the container candle to burn for 4 hours particularly on the first burn. This helps ensure an even melt pool and efficient usage of wax throughout the candles life. You are looking for the melt pool to reach the edges of the container. A 5mm rim of softened wax around the outside edges is a good guide, any more than this and you risk your scented candles tunnelling.

Aim to burn your candle for 3 hours during each use but for no longer than 4. Allow to cool fully before relighting. 

If you find your candle is excessively sooting, allow to cool, trim your wick and relight.

Use a wick dipper / snuffer to extinguish your candle.

Your candle has come to the end of its life when approximately 10mm of wax remains at the bottom. Do not use after this point as the container may overheat. 

Candle safety is important, always adhere to the safety information attached to each of our candles. Safety data sheets are available upon request. Keep candles out of reach of children and pets. Never leave a lit candle unattended. Place on a heat resistant, level surface away from objects that may catch fire. 


Burning Instructions

Hand Carved Candles With Wick

Carved candles require a certain amount of maintenance to help maintain their decoration and characteristic 'glow through' effect. To achieve this, we suggest burning your candle so that a 2-3 inch well is formed within the walls of the decoration. Once the well is established you can then place a liquid wax cell inside (available on our store) so that you can continue to enjoy the warming glow of a real flame whilst maintaining your decorative candle for years to come. 

Candles with wicks should be burnt in 2-hour intervals and allowed to cool between each use.  A maximum of 20-25 hours total burn time is enough to create a suitably sized well to contain a liquid wax cell. It may be necessary, if the burn time has not been sufficient, to aid the formation of the well to better suit the liquid wax cell. You can do this using the back of a small metal spoon to gently widen the melt pool when the wax is soft and only slightly warm to touch. See picture below.


Burning beyond 25 hours will result in spillage of molten wax and spoilage of decoration. Small amounts of spillage can be expected during a burn.  If you choose to burn your candle beyond the recommended time you must not burn below the last 2 inches of your candle and discard when it has reached this point.

When continuing to burn your carved candle beyond the recommended times you will find your well becoming progressively deeper and your flame may become drowned with excess molten wax (aka. tunneling), to combat this issue allow the candle to cool and carefully remove the walls of candle above the wick (snapping the wax away with your fingers works well or a pair of sharp scissors) to create a level plane. See picture below.  


Cut wick to 5mm before lighting candle for the first time, and every time thereafter. Keep wick straight to ensure a straight and even burn, this is essential so that the liquid wax cell can be placed inside securely.  If you find your candle is excessively sooting/flickering, extinguish immediately, allow to cool, trim your wick and then relight. Use a wick dipper / snuffer to extinguish your candle. Candle safety is important, always adhere to the safety information attached to each of our candles. Safety data sheets are available upon request.

Hand Carved Candle Without Wick 

Candle maintenance can be a lot of work and so we also offer an option of a pre-drilled well for you to insert a liquid wax cell right away. Liquid wax cells should be burnt for no longer than 2-hours at a time. Small amounts of molten interior wax can be expected during a burn. When it is time for a replacement give your liquid wax cell a wiggle to free it from interior melted wax, you may need to use a blunt tool or tweezers taking care not to damage the decoration and remove, you can then insert a new liquid wax cell.

Never leave a burning candle unattended! Burn candles out of reach of children and pets. Always leave at least 10cm between burning candles. Do not burn candle on or near anything that can catch fire. Only burn this candle on a level heat resistant surface. Use a suitable container or base as these candles will liquefy when burning. Never burn this candle for more than 2 hours at a time. Keep candle away from sources of direct heat and sunlight as this can cause warping and colour fade.


Wax Melts:

When using our melts please ensure to follow all safety information provided. Remove one melt from the packaging and place in the centre of a clean and empty warmer bowl. Make sure to follow instructions provided with your wax warmer. The warmer will melt the wax releasing fragrance into the air. When no fragrance is released its time for a new melt, allow the wax to cool completely and using a blunt tool pop the wax from the warmer dish and dispose of, you can then add another wax melt. For use only with a warmer labelled for wax melts. Always wash your hands after handling. 




Please don't hesitate to contact us.